14-Days Refund Policy
At ChampionsBelts, we strive to provide you with the best shopping experience and products that meet your expectations. We understand that sometimes, you may need to return or exchange a product. Our 14 Days Refund Policy is designed to make the process simple and convenient. Please read the following guidelines carefully before initiating a refund:
**1. Eligibility Criteria:**
- The 14-day refund period starts from the date of delivery.
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when it was received.
**2. Refundable Items:**
- We offer refunds for most products except for personalized, customized, or special-order items.
- Intimate or sanitary goods, perishable goods, and gift cards are not eligible for refunds.
**3. Initiating a Refund:**
To initiate a refund, follow these steps:
- Contact our Customer Support within 14 days of receiving the product.
- Provide your order number, reason for return, and any relevant photographs if applicable.
- Our support team will guide you through the return process.
**4. Return Shipping:**
- Customers are responsible for the return shipping costs.
- We recommend using a trackable shipping method to ensure the safe return of the item.
- Refunds will only be processed upon the successful receipt and inspection of the returned item.
**5. Inspection and Approval:**
- Once we receive the returned item, it will undergo an inspection to verify its condition.
- If the item is approved, we will proceed with the refund.
- Refunds may take 5-10 business days to reflect in your original payment method.
**6. Refund Options:**
- Refunds will be issued in the same payment method used for the original purchase.
- If the payment was made via credit/debit card, the refund will be processed to the same card.
- If the payment was made through an online payment gateway, the refund will be processed to the respective account.
**7. Non-Refundable Situations:**
- If the returned item is not in its original condition or is damaged, a partial refund may be issued.
- We reserve the right to refuse a refund if the item does not meet our return policy criteria.
**8. Exchange Option:**
- If you wish to exchange an item for a different size or variant, please inform our Customer Support.
- Exchange shipping costs will be the responsibility of the customer.
**9. Cancellation Policy:**
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, the cancellation may not be possible if the item has already been shipped.
**10. Customer Satisfaction:**
- Our priority is your satisfaction. If you have any concerns or queries, feel free to contact our Customer Support team.
ChampionsBelts reserves the right to amend or update this refund policy without prior notice. It is recommended to review this policy before making a purchase. Your continued use of our services after policy changes constitutes your agreement to the revised policy terms.